Privacy Policy

Pre-orders

A pre-order is an order for an item before it is available, with the understanding that it will be shipped later. This can take days or even weeks. We try our best to deliver items as quickly as possible, but please understand that they are made to order using natural ingredients. Thank you for your understanding.

Delivery policy

Oils and all other hair and beauty products are made to order and need to be infused for at least a week. Please allow 7-10 business days to process your orders. This does not include weekends and or federal holidays. GrowGlowFlow by L is currently run by a one-woman shop, and all orders are meticulously packed with love and care. This time allows me to ship your order at the highest possible standard.  Thank you for your patience!

Return policy

Unfortunately, at this stage of our business and because all products are made to order, all sales are final. We do not accept refunds. We sincerely apologize for any inconvenience.

Order cancellation

You may cancel your order as long as it is still in process. Once your order has been shipped, you cannot cancel it.

Fail to deliver/Stolen packages

Any lost items must be reported to our delivery carrier's customer service so they can open an investigation on your order. Once we have prepared your order with care and shipped it out, we encourage you to track your package. Any stolen items will not be replaced. As you understand, these items are made to order and the quantity is very limited.

Please double-check your address before placing an order. If you fail to add your house/apartment number, the item will be shipped back to us and we will have to charge you a re-delivery fee. To avoid all of this, make sure to add your correct address. We appreciate your understanding.

Disclaimer:

This product is not backed by science. By purchasing our product, you agree to consume it and hold GrowGlowFlow by L harmless against any cause of action and claims. You also agree not to hold GrowGlowFlow by L liable for any related legal action

Allergies

Please contact manufacturer, prior to purchasing if you suffer from any allergies